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  4. Using Neural and Graph Neural Recommender systems to Overcome Choice Overload: Evidence from a Music Education Platform
 
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Titre

Using Neural and Graph Neural Recommender systems to Overcome Choice Overload: Evidence from a Music Education Platform

Type
article
Institution
UNIL/CHUV/Unisanté + institutions partenaires
Périodique
ACM Transactions on Information Systems  
Auteur(s)
Razgallah, Hédi
Auteure/Auteur
Vlachos, Michalis
Auteure/Auteur
Ajalloeian, Ahmad
Auteure/Auteur
Liu, Ninghao
Auteure/Auteur
Schneider, Johannes
Auteure/Auteur
Steinmann, Alexis
Auteure/Auteur
Liens vers les personnes
Vlachos, Michalis  
Liens vers les unités
Dép. des systèmes d'information  
ISSN
1046-8188
Statut éditorial
Publié
Date de publication
2024
Peer-reviewed
Oui
Langue
anglais
Résumé
The application of recommendation technologies has been crucial in the promotion of physical and digital content across numerous global platforms such as Amazon, Apple, and Netflix. Our study aims to investigate the advantages of employing recommendation technologies on educational platforms, with a particular focus on an educational platform for learning and practicing music.

Our research is based on data from Tomplay, a music platform that offers sheet music with professional audio recordings, enabling users to discover and practice music content at varying levels of difficulty. Through our analysis, we emphasize the distinct interaction patterns on educational platforms like Tomplay, which we compare with other commonly used recommendation datasets. We find that interactions are comparatively sparse on educational platforms, with users often focusing on specific content as they learn, rather than interacting with a broader range of material. Therefore, our primary goal is to address the issue of data sparsity. We achieve this through entity resolution principles and propose a neural network (NN) based recommendation model. Further, we improve this model by utilizing graph neural networks (GNNs), which provide superior predictive accuracy compared to NNs. Notably, our study demonstrates that GNNs are highly effective even for users with little or no historical preferences (cold-start problem).

Our cold-start experiments also provide valuable insights into an independent issue, namely the number of historical interactions needed by a recommendation model to gain a comprehensive understanding of a user. Our findings demonstrate that a platform acquires a solid knowledge of a user's general preferences and characteristics with 50 past interactions. Overall, our study makes significant contributions to information systems research on business analytics and prescriptive analytics. Moreover, our framework and evaluation results offer implications for various stakeholders, including online educational institutions, education policymakers, and learning platform users.
Sujets

Computer Science Appl...

General Business, Man...

Information Systems

PID Serval
serval:BIB_7AD01BB3D6D2
DOI
10.1145/3637873
Permalien
https://iris.unil.ch/handle/iris/207966
Date de création
2023-12-21T19:43:51.562Z
Date de création dans IRIS
2025-05-21T03:15:51Z
Fichier(s)
En cours de chargement...
Vignette d'image
Nom

Tomplay_Journal__Camera_Ready_Final_.pdf

Version du manuscrit

preprint

Taille

4.27 MB

Format

Adobe PDF

PID Serval

serval:BIB_7AD01BB3D6D2.P001

Somme de contrôle

(MD5):3642be3957f8bd57d7536836c3452f20

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