Titre
Beyond Panoptic Surveillance: On the Ethical Dilemmas of the Connected Workplace
Type
article de conférence/colloque
Institution
UNIL/CHUV/Unisanté + institutions partenaires
Auteur(s)
Mettler, Tobias
Auteure/Auteur
Naous, Dana
Auteure/Auteur
Liens vers les personnes
Liens vers les unités
Maison d’édition
Association for Information Systems
Titre du livre ou conférence/colloque
Proceedings of the Thirtieth European Conference on Information Systems
Unité
Thirtieth European Conference on Information Systems (ECIS 2022), Timișoara, Romania
Statut éditorial
Publié
Date de publication
2022-04-19
Peer-reviewed
Oui
Langue
anglais
Résumé
Technological advances such as the Internet-of-Things, big data, and artificial intelligence have enabled new ways of managerial oversight moving away from panoptic surveillance to what we call “connected surveillance”. The COVID-19 pandemic has accelerated the adoption of connected surveillance which purpose is not only scruitizing employees’ work performance but also health, personal beliefs, and other private matters. With the implementation of connected workplaces, therefore, various ethical dilemmas arise. We highlight four emerging dilemmas, namely: (1) the good of the individual versus the good of the community, (2) ownership versus information disclosure, (3) justice versus mercy, and (4) truth versus loyalty. We discuss those ethical dilemmas for the case of corporate wellness programs which is frequently used as guise to introduce connected surveillance. Following a socio-technical perspective, we discuss ethical responses that focus on people involvement and technology assessment. We also highlight practical responses that can aim at mitigating the dilemmas.
PID Serval
serval:BIB_84BD447FE5A9
URL éditeur
Date de création
2022-04-19T07:52:02.827Z
Date de création dans IRIS
2025-05-20T23:05:46Z
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Nom
MettlerNaous_ECIS2022.pdf
Version du manuscrit
published
Taille
373.26 KB
Format
Adobe PDF
PID Serval
serval:BIB_84BD447FE5A9.P002
URN
urn:nbn:ch:serval-BIB_84BD447FE5A92
Somme de contrôle
(MD5):8b6b53f12dd422af16013b3d4b98b619